The Overall Experience display represents the ease of access and enjoyment of the customer’s experience with the establishment as a whole (5-stars max). It summarizes the other filters, while also accounting for additional experiences not explicitly captured.
The Accommodating Staff display represents the ability and willingness of the establishment’s staff to ensure that the customers’ special needs are adequately addressed where possible (5-stars max). This includes the staff’s use of appropriate language and demeanor.
The Quiet display represents the noise level of the establishment. The higher the star rating (5-stars max), the quieter the experience of the customer. Please recognize that this may be dependent on the time of day the customer went, meaning this rating is only meant to give an overall summary of the establishment’s noise level at any given time.
The Odorless display represents the strength of the aroma of the establishment. The higher the star rating (5-stars max), the less triggering the odor was to the customer. Please recognize that this does not measure whether the ‘smell’ was considered good or bad, but rather the intensity of the scent.
The Brightness display represents the level of light in the establishment. Establishments are graded on three levels, “Low,” “Medium,” and “High” brightness. Please recognize that this measures the overall lighting, and should not be seat specific.
The Color Intensity display represents the visual color intensity of the establishment. Establishments are graded on three levels, “Low,” “Medium,” and “High” color intensity. This rating is meant to inform the customer about a potentially overstimulating (High) visual environment.
The Wheelchair Accessibility display represents the general wheelchair accommodations of the establishment. A high star (5 max) rating means the establishment (at the minimum) includes a wheelchair ramp, ample room for wheelchair mobility to any tables or attractions, and an accessible bathroom. Specifics can be found in reviewer comments.
The Visual-Impairment Accommodations display represents the general sight-impaired accessibility of the establishment. A high star (5 max) rating means the establishment (at the minimum) includes accessible reading options (brail or audio selections) and ample room for mobility to any tables or attractions (with the option of staff help if requested). Specifics can be found in reviewer comments.
The Hard-of-Hearing Accommodations display represents the general hearing-impaired accessibility of the establishment. A high star (5 max) rating means the establishment (at the minimum) includes staff with knowledge of American Sign Language and available areas with less background noise. Specifics can be found in reviewer comments.
The Parkinson’s Accommodations display represents the general accessibility to an individual with a Parkinson's diagnosis. A high star (5 max) rating means the establishment (at the minimum) includes staff with patience during difficulties in speech and accommodating utensil requests where possible. Specifics can be found in reviewer comments.